Shipping policy

Thank you for shopping with ShopMyGenie.

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Domestic: 3–7 business days
• International: 7–15 business days

Actual delivery times may vary depending on your location and courier service.

Shipping Charges

Shipping costs are calculated at checkout.

Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email.

Delays

Unexpected delays due to weather, customs, or courier issues may occasionally occur. We appreciate your patience.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges.