Refund policy
Return & Refund Policy
Customer satisfaction is important to us.
Return Window
You may request a return within 30 days of receiving your order.
Eligibility
Returned items must be:
- Unused
- In original packaging
- In resalable condition
Non-Returnable Items
- Personalized products
- Gift cards
- Clearance items
- Products damaged due to misuse
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
- Order number
- Photos of the product
- Photos of the packaging
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
Exchanges
We replace defective or damaged items where applicable.