Refund policy

Return & Refund Policy

Customer satisfaction is important to us.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility

Returned items must be:

  • Unused
  • In original packaging
  • In resalable condition

Non-Returnable Items

  • Personalized products
  • Gift cards
  • Clearance items
  • Products damaged due to misuse

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Order number
  • Photos of the product
  • Photos of the packaging

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

Exchanges

We replace defective or damaged items where applicable.